Punjab BJP chief Sunil Jakhar on Sunday shared photos of a broken seat on a Chandigarh-Delhi IndiGo flight that he boarded in January this year.
The development comes a day after Union agricultural minister Shivraj Singh Chouhan called out Air India after the seat allotted to him turned out to be defective during his flight from Bhopal to Delhi.
Jakhar took to X to flag the issue saying the cabin crew being courteous as always, had asked him to complain on the IndiGo website after he raised the issue to them on the flight on January 27.
He accused IndiGo and Air India of having a “chalta hai” (let it be) attitude. The BJP leader urged the Directorate General of Civil Aviation to ensure that the two airlines do not compromise on safety norms while ensuring the smooth functioning of their flights.
It seems broken seats, as pointed out by Sh @ChouhanShivraj ji are not the exclusive domain of Air India. Here are some pictures of an Indigo Chd-Del flight on 27th January showing many seats having loosely thrown cushions and not the regular fitted seats conforming to the safety… pic.twitter.com/0f5R9ckAQd
— Sunil Jakhar (@sunilkjakhar) February 23, 2025
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“It seems broken seats, as pointed out by Sh@ChouhanShivraj ji are not the exclusive domain of Air India. Here are some pictures of an Indigo Chd-Del flight on 27th January showing many seats having loosely thrown cushions and not the regular fitted seats conforming to the safety regulations,” Jakhar said in the post.
“Cabin crew, though courteous as always, expressed their inability to do anything about it and said I should complain on the company website,” he added.
Responding to the post, IndiGo said the seats in the aircraft “are designed with removable cushions, secured by velcro, to facilitate easy cleaning and maintenance.”
“On rare occasions, they may come loose at times and may require repositioning for better comfort,” the airline said.
It further assured that the overall seat design ensures no compromise is made with safety requirements.
