AI Can Be Leveraged For Phishing Scams: What You Need To Know To Stay Safe


By Rahul Paith

The transformative power of artificial intelligence (AI) has brought significant benefits to industries and individuals, revolutionising how we interact with technology. However, this innovation has also opened doors for a darker reality: AI-driven scams. With cybercriminals weaponising AI to exploit vulnerabilities, the need for awareness and vigilance has never been more critical. 

In India, the issue is particularly pressing, given the rapid digitisation and the projected rise in internet users to over 900 million by 2025. According to CERT-In, India witnessed a staggering 13.91 lakh cybersecurity incidents in 2022, with AI-powered scams constituting a growing proportion of these threats. 

How AI Is Revolutionising Scams 

AI-driven scams are far more sophisticated than traditional forms of online fraud. By using advanced technologies such as deep learning, natural language processing, and generative AI, scammers can create hyper-realistic fake content. These scams manifest in various forms, including phishing emails, deepfake videos, and voice cloning, designed to manipulate trust and evade detection. 

One notable global case involved scammers using AI to clone a CEO’s voice, which successfully tricked an employee into transferring $243,000 to a fraudulent account. In India’s digital payments ecosystem, which processed transactions worth ₹8,84,000 crore in 2023, such scams pose a significant threat to both individuals and businesses. With the rise of remote work and online transactions, opportunities for exploitation are growing, making AI a double-edged sword in the cyber landscape. 

Spotting Red Flags 

One of the most alarming aspects of AI-driven scams is their ability to exploit human psychology. Many fraudsters create a sense of urgency, leaving victims with little time to question the authenticity of the request. Others capitalise on too-good-to-be-true offers or craft generic but convincing messages to deceive their targets. 

To counteract these tactics, individuals must learn to identify red flags. Suspicious communications often lack personalisation or come with grammatical errors. Unsolicited messages claiming you’ve won prizes or offering unrealistic returns on investments are classic examples of fraud attempts. Recognising these cues is the first step in staying secure. 

Steps to Safeguard Against AI-Driven Threats 

Staying vigilant is essential in this evolving threat landscape. Individuals must adopt a proactive approach to protect themselves from becoming victims: 

  • Verify Sources: Always confirm the authenticity of any communication through official channels. A quick phone call or email can prevent costly mistakes. 

  • Enable Two-Factor Authentication (2FA): This adds an extra layer of security, ensuring that even if login credentials are compromised, unauthorised access is thwarted. 

  • Educate Yourself and Others: Awareness campaigns and personal education about the latest scams are critical. Sharing this knowledge with friends, family, and colleagues can amplify its impact. 

India’s Role In Combating AI-Driven Scams 

India, as a rapidly digitising nation, has a unique role in combating these threats. Initiatives such as the National Cybersecurity Policy and the Digital India campaign are steps in the right direction, aimed at bolstering online safety infrastructure. 

However, the fight against AI-driven scams requires more than just governmental efforts. It calls for collaboration between regulators, businesses, and individuals. AI-focused incubators are also working to foster innovation while simultaneously raising awareness about the ethical implications of AI and its misuse. Additionally, advancements in cybersecurity technology, such as AI-powered fraud detection systems, are critical in the battle against cybercrime. 

The Future Of AI-Driven Cybercrime 

As technology continues to evolve, AI-driven scams will likely grow in sophistication. Deepfake technology, for instance, is already being used to impersonate public figures, and advancements in generative AI are making it easier to automate highly targeted phishing attacks.

This underscores the importance of adopting a forward-looking approach. Governments, organisations, and individuals must invest in tools and training to stay ahead of cybercriminals. 

Ethical AI As Path Forward 

While the risks are significant, it is also important to remember that AI is not inherently bad — it is a tool that reflects the intent of its users. By leveraging AI responsibly and promoting ethical practices, we can mitigate its misuse.  

In conclusion, as we navigate the opportunities and risks of AI, staying informed and vigilant is our strongest defence against AI-driven scams. The challenge is significant, but so is the potential for innovation to address these threats. By embracing responsible AI practices and fostering a culture of awareness, India can lead the global fight against cybercrime, ensuring that technological progress benefits society at large.

Together, we can build a resilient and secure digital ecosystem, safeguarding the trust and confidence that underpin our increasingly interconnected world. 

(The author is the CEO of MATH)

Disclaimer: The opinions, beliefs, and views expressed by the various authors and forum participants on this website are personal and do not reflect the opinions, beliefs, and views of ABP Network Pvt. Ltd.

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